Terms of Service

True North Landings LLC d/b/a True North Marine

Website: https://truenorthmarine.net

Shop: https://shop.truenorthmarine.net

Contact: office@truenorthmarine.net · (251) 289-9891

Address: 12630 Co Rd 87, Elberta, AL 36530

Last updated: September 16, 2026

These Terms of Service (“Terms”) govern your use of our websites, online store, messaging/chat tools, and related services (together, the “Services”). By using the Services, you agree to these Terms.

1. Who we are

True North Landings LLC operates True North Marine. Custom boat decking / marine mat work and online retail products may be sold under True North Marine branding.

2. Online store and orders

• Product descriptions, pricing, and availability may change.
• Placing an order is an offer to buy. We may accept or decline an order.
• Payment is due as shown at checkout unless we agree otherwise in writing.
• Shipping, taxes, and fees may apply and will be shown when available at checkout.

3. Custom products and marine work

Custom-cut cooler tops, helm/dash pads, decking, and similar made-to-order items may be non-returnable once production starts, except where required by law or covered by a written warranty. Lead times are estimates, not guarantees.

4. Messaging, chat, and SMS

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If you contact us by website chat, form, email, or phone:

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• We may reply by email, phone call, or website chat using the contact details you provided for that conversation.
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• SMS/text messages are sent only if you separately opt in by checking the optional SMS consent checkbox on our website forms (Contact Us or Get Marine Mat). Submitting a form or providing a phone number alone does not enroll you in SMS.
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• Message and data rates may apply for SMS. Message frequency varies.
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• You can stop SMS at any time by replying STOP. For help, reply HELP or call (251) 289-9891.
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• Do not use our chat/forms to submit others’ phone numbers without permission.
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See also the SMS Messaging Program section below and https://truenorthmarine.net/sms-opt-in/

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5. Accounts and accuracy

You are responsible for information you submit (including shipping and contact details). Keep passwords confidential if you create an account.

6. Intellectual property

Site content, logos, product photos, and designs are owned by us or our licensors. You may not copy or reuse them without written permission, except as allowed by law.

7. Acceptable use

You may not misuse the Services (including fraud, scraping, malware, harassment, or illegal activity).

8. Disclaimer

Services and products are provided “as available.” To the fullest extent allowed by law, we disclaim implied warranties except where they cannot be disclaimed. Manufacturer warranties may apply to branded goods we resell.

9. Limitation of liability

To the fullest extent allowed by law, True North Landings LLC is not liable for indirect, incidental, special, or consequential damages. Our total liability for any claim related to the Services is limited to the amount you paid us for the product or service at issue in the 12 months before the claim, except where the law requires otherwise.

10. Returns and refunds

Return eligibility depends on the product type and any policy pages published on our site/shop. Custom items may have different rules. Contact office@truenorthmarine.net for return requests.

11. Privacy

Our Privacy Policy explains how we handle personal information. By using the Services, you also acknowledge that policy.

12. Changes

We may update these Terms by posting a new version on this page. Continued use after changes means you accept the updated Terms.

13. Governing law

These Terms are governed by the laws of the State of Alabama, without regard to conflict-of-law rules. Venue for disputes is in courts located in Alabama, unless applicable law requires otherwise.

14. Contact

Questions about these Terms: office@truenorthmarine.net or (251) 289-9891.